Question 1

What methods of payment are accepted?

Accepted Answer

We accept payments online via Paypal or by Credit and Debit card.

Question 2

What are the fudge ingredients?

Accepted Answer

Caramel: Sugar, semi-skimmed MILK powder, cream powder (MILK), butter (MILK), vegetable oil (palm, palm kernel), corn syrup, potassium sorbate, salt, vanilla flavouring. Vanilla: Sugar, semi-skimmed MILK powder, cream powder (MILK), butter (MILK), vegetable oil (palm, palm kernel), corn syrup, potassium sorbate, salt, vanilla flavouring. Chocolate: Sugar, semi-skimmed MILK powder, cream powder (MILK), butter (MILK), corn syrup, vegetable oil (palm), chocolate 11% (cocoa solids 50%, sugar, coca butter, fat reduced cocoa powder, SOYA LECITHIN) cocoa 5%, potassium sorbate, salt, vanilla flavouring. Triple Treat: Sugar, semi-skimmed MILK powder, cream powder (MILK), butter (MILK), vegetable oil (palm, palm kernel), corn syrup, chocolate (cocoa solids , sugar, coca butter, fat reduced cocoa powder, SOYA LECITHIN) cocoa, potassium sorbate, salt, vanilla flavouring. Chocolate Swirl: Sugar, semi-skimmed MILK powder, cream powder (MILK), butter (MILK), vegetable oil (palm, palm kernel), corn syrup, chocolate (cocoa solids , sugar, coca butter, fat reduced cocoa powder, SOYA LECITHIN) cocoa, potassium sorbate, salt, vanilla flavouring. Chocolate Orange: Sugar, semi-skimmed MILK powder, cream powder (MILK), butter (MILK), vegetable oil (palm, palm kernel), corn syrup, chocolate (cocoa solids , sugar, coca butter, fat reduced cocoa powder, SOYA LECITHIN) cocoa, potassium sorbate, salt, vanilla flavouring, orange oil, colour: E110. Chocolate Mint: Sugar, semi-skimmed MILK powder, cream powder (MILK), butter (MILK), vegetable oil (palm, palm kernel), corn syrup, chocolate (cocoa solids , sugar, coca butter, fat reduced cocoa powder, SOYA LECITHIN) cocoa, potassium sorbate, salt, vanilla flavouring, peppermint oil, colour: E102. Salted Caramel: Sugar, semi-skimmed MILK powder, cream powder (MILK), butter (MILK), vegetable oil (palm, palm kernel), corn syrup, toffee (sugar, glucose syrup, sweetened condensed MILK , palm oil, butter oil (MILK), natural flavouring, carnauba wax, E903, veg oil), sea salt, potassium sorbate, salt, vanilla flavouring. Chocolate Honeycomb: Sugar, semi-skimmed MILK powder, cream powder (MILK), butter (MILK), corn syrup, vegetable oil (palm), chocolate 11% (cocoa solids 50%, sugar, coca butter, fat reduced cocoa powder, SOYA LECITHIN) cocoa 5%, chocolate honeycomb (sugar, vegetable fat (palm), whey (MILK), cocoa (3%), rice flour, sunflower lecithin (E322), gum arabic, shellac: E904, glucose, sodium bicarbonate), potassium sorbate, salt, vanilla flavouring. Biscoff: Sugar, semi-skimmed MILK powder, cream powder (MILK), butter (MILK), vegetable oil (palm, palm kernel), biscoff spread (original caramelised biscuits (WHEAT flour, sugar, vegetable oils (palm, rapeseed) candy sugar syrup, raising agent (sodium hydrogen carbonate), SOYA flour, salt, cinnamon), rapeseed oil, sugar, SOYA LECITHIN, citric acid), caramelised biscuit crumble (WHEAT flour, sugar, vegetable oils (palm, rapeseed), candy sugar syrup, sodium hydrogen carbonate, soya flour, salt, cinnamon), cinnamon, corn syrup, potassium sorbate, salt, vanilla flavouring. Welshcake: Sugar, semi-skimmed MILK powder, cream powder (MILK), butter (MILK), vegetable oil (palm, palm kernel), currants (sunflower oil), mixed spice (coriander, cinnamon, ginger, nutmeg, fennel, cardamom), corn syrup, potassium sorbate, salt, vanilla flavouring. Rum & Raisin: Sugar, semi-skimmed MILK powder, cream powder (MILK), butter (MILK), vegetable oil (palm, palm kernel), raisins (sunflower oil), rum flavour, corn syrup, potassium sorbate, salt, vanilla flavouring. Cherry & Amaretto: Sugar, semi-skimmed MILK powder, cream powder (MILK), butter (MILK), vegetable oil (palm, palm kernel), cherries (glucose-fructose syrup, citric acid, colours: E127, E220 (SULPHUR DIOXIDE) (may contain cherry stones)), ALMONDS, amaretto flavour, corn syrup, potassium sorbate, salt, vanilla flavouring. Maple Nut: Sugar, semi-skimmed MILK powder, cream powder (MILK), butter (MILK), vegetable oil (palm, palm kernel), WALNUTS, PECANS, maple flavouring, corn syrup, potassium sorbate, salt, vanilla flavouring. Baileys: Sugar, semi-skimmed MILK powder, cream powder (MILK), butter (MILK), vegetable oil (palm, palm kernel), baileys (Irish whisky, Irish dairy cream (MILK), cocoa, vanilla), whisky flavouring, colour: ammonia caramel, corn syrup, potassium sorbate, salt, vanilla flavouring. Coffee: Sugar, semi-skimmed MILK powder, cream powder (MILK), butter (MILK), vegetable oil (palm, palm kernel), coffee, colour: ammonia caramel, dark chocolate coffee beans (coffee beans, dark chocolate, sugar, cocoa mass, cocoa butter, whey (MILK), vegetable fat (palm SG), emulsifier: sunflower lecithin (E322), glazing agents: gum arabic, shellac E904), corn syrup, potassium sorbate, salt, vanilla flavouring. Festive: Sugar, semi-skimmed MILK powder, cream powder (MILK), butter (MILK), vegetable oil (palm, palm kernel), mixed spice (coriander, cinnamon, ginger, nutmeg, fennel, cardamom), rum flavour, chopped nuts (PEANUTS, ALMONDS, WALNUTS), cherries (glucose-fructose syrup, citric acid, colours: E127, E220 (SULPHUR DIOXIDE) (may contain cherry stones)), mixed vine fruit (raisins, currants, sultanas, sunflower oil), corn syrup, potassium sorbate, salt, vanilla flavouring. MAY CONTAIN TREE NUTS, PEANUTS, GLUTEN, WHEAT, SOYA, CELERY, EGG, LUPIN, MUSTARD, SESAME, SULPHITES, SULPHUR DIOXIDE. Allergens in capitals. All our fudge is made in the same environment, there is possibility of cross contamination. If you have a food allergy, we advise you not to eat our fudge as there is a risk of cross contamination.  All our fudge is suitable for Vegetarians. We souce Welsh ingredients where possible.

Question 3

How much is postage?

Accepted Answer

Postage and packaging is £4.95 for all orders, so the more you buy, the more you save!

Question 4

How long does delivery take?

Accepted Answer

We process all orders as soon as possible (within 5 working days). We will send it by Royal Mail 1st class. We would expect you to receive your goods within 2-4 working days of posting your order, unless we advise otherwise. If you have not received your order within 10 working days, please contact us immediately by e-mail or telephone.

Question 5

What if I want to return an item?

Accepted Answer

At The Fudge Shop we value your custom and want you to be absolutely delighted with your purchases. If you are in any way dissatisfied with the quality of the products supplied, you should let us know within 7 days of receipt of the goods, preferably by emailing thefudgeshop@hotmail.co.uk We will normally ask you to return the goods, together with their original packaging, for either a replacement or a refund. If you have any other complaints regarding the quality of our service you can contact us by mail, telephone or email.

Question 6

Do you have a shop?

Accepted Answer

Yes, we have a shop in Hay on Wye, on the border between Wales and England. We carry a wide range of sweets, fudge and chocolates in the shop than we are able to online, and if you are in the area, it is well worth a visit.

THE FUDGE SHOP

Hay on Wye

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